Why Palette Master Element cannot recognize BenQ monitor with connection to the USB 3.0 port?
Please re-plug the USB cable and re-plug the power cable of the monitor, if the problem presists please contact BenQ Service Center.
Have inquiries or suggestions for us? We would love to hear from you.
Contact us now
View Our FAQs
All commonly asked questions are answered here.
Go to FAQs
Find our latest apps, brochures, manuals, software and more.
Go to Downloads